faq's

With years of experience in the field of optometry, we are prepared for any ocular situation and we’ll make sure you are cared for with excellent service.

Keenvision Eye Clinic specialises in eye examinations, diagnosis, optical services and the provision of eye glasses. We also provide products for the maintenance and care of eye glasses, spectacles and sunglasses

A Consultant Optometrist  will assess your eye condition, unless you have agreed otherwise.  Certain parts of the examination or testing may be conducted by trained members of the Consultant’s team

The Consultation fee covers an assessment of your eye condition by gathering and analysing your history and through examination of your eyes.  The eye examination includes, where appropriate, an assessment of your visual acuity and pupil reflexes, measurement of your eye pressures, and examination of the front and back of your eyes using a slit-lamp and diagnostic lenses.  The Consultation fee excludes the cost of any special tests or treatment that the Consultant recommends. Contact us for prices for special tests and treatments.

we advise that you do not drive or plan to operate any machinery to drive on the day of your consultation.  Eye drops may need to be instilled in your eyes, and these may cause your vision to be blurred and sensitive to bright light for several hours.  We can arrange a car and driver to take you to and from your home or workplace – at your expense, if you are local (within 3 miles).  Your vision will be assessed with your glasses or contact lenses, if you wear them.  You will then need to remove your glasses or contact lenses for your eyes to be examined and tested.  You may have to remove your makeup.

If you wear glasses or contact lenses, please bring them together with any cases, solutions and optician reports.  Please bring a list of any eye drops, tablets or other medications you use.  Please bring some sunglasses or a hat to guard your eyes against bright light after the consultation. Please make sure you give us your correct postal address and other contact details so that we can correspond with you. It is our policy to keep your General Practitioner informed regarding your treatment. Please give us your General Practitioner’s name and address to enable us to do this.